Shipping Information
At R17 Fourteen, we aim to deliver your order quickly, safely, and with care.
All orders are shipped using DHL Express, chosen for their speed, reliability, and tracking accuracy.
đźšš Delivery Options
| Service | Estimated Delivery Time | Price |
|---|---|---|
| UK Standard (DHL Express) | 1–2 working days | £X.XX |
| UK Next Day (DHL Express) | Next working day (order before 2pm) | ÂŁX.XX |
| Ireland & Europe (DHL Express) | 3–5 working days | £X.XX |
| Rest of World (DHL Express Worldwide) | 5–10 working days | £X.XX |
Delivery times are estimates and may vary slightly during busy periods.
📦 Order Processing
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Orders are processed Monday–Friday, excluding public holidays.
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Orders placed before 2pm are usually dispatched the same day.
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You’ll receive a tracking link by email or SMS once your order leaves our warehouse.
🌍 International Shipping
We currently ship worldwide using DHL Express Worldwide.
International delivery costs vary depending on location and order size.
Import duties and taxes may apply — these are the responsibility of the customer and will be handled directly with DHL upon delivery.
đź’¬ Returns & Exchanges
We want you to love your order. If something’s not right:
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Returns are accepted within 14 days of delivery.
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Items must be unworn, unwashed, and in original packaging.
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For full details, visit our Returns & Refunds page.
⚙️ Pre-Orders & Restocks
If you purchase a pre-order item, your shipping date will be shown on the product page.
Once your pre-order is ready, you’ll receive tracking information automatically via DHL.
đź–¤ Our Promise
Every order is packed with care and meaning — the same way it was made.
If you ever experience an issue with your delivery, contact us directly at support@r17fourteen.com and we’ll make it right.
Pause. Reflect. Restore.
Delivered by R17 Fourteen.